Three-party security solution - List of Manufacturers, Suppliers, Companies and Products | IPROS GMS

[Customer Case] Reviving Rejected Products! The Maintenance Solution that Saved the Crisis

Utilizing third-party maintenance, we achieved the continued use of a system that we were about to give up on.

We would like to introduce a success story of a customer who was at a loss after the manufacturer support ended while the system update could not be completed on time. A certain customer who was using a specific rare device consulted multiple maintenance vendors, but all companies refused to provide support. However, by leveraging GetIt’s technical expertise and procurement capabilities, we were able to successfully continue maintenance, and we received warm words of gratitude from the customer. Through a well-established verification process, we can sometimes offer new maintenance solutions even for products that seem difficult to support. Please be sure to download our handbook, which covers a variety of maintenance case studies.